Privacy Policy for Urbanfix

Information We Collect

When you register an account, book a service, or use our platform, we collect specific details to facilitate our services.

• Personal Information: We collect your name, email address, phone number, and billing address when you create an account or schedule a booking.
• Usage Data: We automatically record your IP address, browser type, device information, and your navigation paths on our website to analyze performance.
• Service Details: We store records of your requested services, including water purifier maintenance and other home service queries.

How We Use Your Information

We use your data to operate our platform and fulfill your service requests.

• Service Delivery: We use your contact details to schedule appointments, send booking confirmations, and connect you with service professionals.
• Account Maintenance: We use your credentials to secure your account and provide you with a personalized dashboard.
• Communication: We will contact you regarding updates to our terms, security alerts, and customer support responses.
• Platform Improvement: We analyze usage data to identify technical issues and optimize website performance.

Data Sharing and Security

We do not sell your personal data to outside companies. We only share necessary details with the specific service technicians assigned to your booking to ensure they can locate your premises and complete the job.

We implement standard security measures to protect your data from unauthorized access. You are responsible for safeguarding your account password and must not share it with anyone. You take full responsibility for any activity that occurs under your account.

Cookies

Urbanfix uses cookies to store your preferences and keep you logged in during your session. You can disable cookies through your browser settings, but doing so may limit your ability to use certain features on our website.

External Links

Our website may contain links to external sites or outside advertisements. We do not control these external platforms and are not responsible for their privacy practices. We advise you to read the privacy policies of any external websites you visit.

Updates to This Policy

We reserve the right to update this Privacy Policy as our services evolve. We will post the revised policy on this page and update the modification date.

Contact Us

If you have questions about how we handle your data, contact us directly through the support section on urbanfix.co.in.